General Privacy Information
Resontra is committed to respecting your privacy and protecting your personal data. This document outlines the types of information we collect, how we use it, and the safeguards implemented to secure your data during our services.
Definitions
This section clarifies the key terms used within this privacy policy to ensure transparency and understanding.
Data Collection
Resontra collects data to provide an efficient and personalized service. The types of data collected are categorized below.
Data Provided by Users
Information users voluntarily submit when interacting with Resontra services.
- Contact details including name and email address.
- Professional background such as job titles and experience.
- User preferences for career guidance options.
- Feedback and inquiries submitted through the contact form.
- Registration information for events and webinars.
- User account credentials when creating an account.
Automatically Collected Data
Data collected by Resontra during your use of the website without manual input.
- IP address for security and analytics purposes.
- Device type and browser information.
- Pages visited and time spent on the site.
- Interaction logs with online tools and services.
- Cookie-based tracking data.
- Location data inferred from IP address.
Third-Party Data Sources
Resontra may collect and process data received from trusted partners to improve the quality of guidance services.
- Professional networks for career history verification.
- Recruitment agencies providing candidate profiles.
- Technology providers enabling website analytics.
Purposes of Processing
The collected data is used strictly to enhance your experience and support Resontra’s service offerings.
- Providing personalized career advice and recommendations.
- Managing user accounts and registrations.
- Improving website usability and functionality.
- Sending relevant communications and updates.
- Ensuring security against unauthorized access.
- Conducting analyses to optimize services.
- Complying with legal and regulatory requirements.
- Supporting research on industrial management trends.
Legal Basis for Data Processing
Data processing activities by Resontra are aligned with applicable Swiss data protection laws.
- User consent where required.
- Fulfillment of contractual obligations.
- Compliance with legal obligations.
- Legitimate interest in improving service quality.
Compliance with GDPR
Resontra incorporates GDPR principles to ensure data protection and user privacy.
- Transparency in how data is processed.
- Right to access personal data.
- Right to rectification of inaccurate data.
- Right to request data deletion under conditions.
- Right to object to specific data processing activities.
- Right to data portability where applicable.
Cookies Policy
Cookies enhance user experience by storing preferences and facilitating site performance monitoring.
Resontra uses session cookies, persistent cookies, and third-party cookies for analytics and functionality.
Categories include essential cookies, performance cookies, and functionality cookies.
Users can manage cookie preferences through browser settings or via our cookie management interface.
Learn more about our Cookie Policy.
Data Sharing
Resontra shares user data only with selected partners necessary for service delivery and as permitted by law.
- Career counselling professionals involved in guidance services.
- Technical service providers supporting our platform.
- Legal authorities responding to compliance requests.
- Marketing partners aligned with user consent.
- Research collaborators analyzing industry trends.
- Data processors operating under confidentiality agreements.
International Data Transfers
When transferring data outside Switzerland, Resontra ensures appropriate safeguards are in place to protect user information.
Standard contractual clauses and organizational measures are employed to maintain data security.
Data Retention
User data is retained only as long as necessary to fulfill the purpose it was collected for or to comply with legal obligations.
Account information is retained while the user remains active and deleted upon account closure.
Communications and customer service records are retained for documented periods to support inquiries.
Access and error logs are kept for security monitoring and troubleshooting.
Data deletion is performed securely and promptly when retention periods expire or upon user request.
Data Security
Resontra implements technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
- Use of encryption technologies for data transmission and storage.
- Regular security audits and risk assessments.
- Access controls restricting data to authorized personnel only.
User Rights
Users have rights regarding their personal data which Resontra respects and facilitates.
- Right to access and obtain a copy of personal data.
- Right to correct inaccurate or incomplete data.
- Right to erasure under certain conditions.
- Right to object to data processing for marketing purposes.
- Right to withdraw consent at any time without impacting the legality of prior processing.
- You have the right to restrict processing of your personal data under certain conditions according to Swiss data protection laws.
- You can object to the processing of your personal data for direct marketing purposes at any time without affecting the lawfulness of prior processing.
- You have the right to lodge a complaint with a supervisory authority if you believe your personal data is processed unlawfully.
Request Your Data Rights
At Resontra, we respect your privacy rights and provide a transparent process for you to request access, rectification, or deletion of your personal data. Submit your request via email or postal mail to the address provided.
We strive to respond to all data rights requests within 30 calendar days from receipt of the request.
Marketing Communications
By providing consent, you agree to receive promotional emails and offers related to our industrial management career guidance services. You can opt out at any time.
To unsubscribe from marketing communications, please use the unsubscribe link at the bottom of any marketing email you receive.
Data Protection for Minors
Resontra does not knowingly collect personal data from individuals under 16 years of age without parental consent. If you believe we have collected such data, please contact us for removal.
Third Party Links
Our website may contain links to external sites for your convenience. Resontra is not responsible for the privacy practices or content of these third-party websites.
Privacy Policy Updates
Resontra reserves the right to update this privacy policy periodically to reflect changes in legal requirements or our services. Users will be notified of significant changes.